Most customers do not even mention the problems to the service but start buying from the competition. The staff usually does not provide comments to the manager, causing huge losses. Our solution rewards customers for submitting comments and proposals for changes. In addition, customers will feel appreciated when you ask their opinion, in an attractive way.
After clicking, the customer gets the opportunity to complete the survey. For its completion, the customer gets a small surprise – a gift and a chance for a big win. We spend over USD 15,000 a month on prizes, but you pay only a small subscription. All answers go only to you in the form of a report, and you can contact dissatisfied customers directly avoiding public, negative evaluations.
After completing the satisfaction survey, the customer receives a small surprise – a choice of ebooks, music, phone game, etc. In addition, each completion of the survey is a chance for a big win (in total, we spend approx. 15 thousand USD). We manage prizes, regulations and personal data in the subscription price. You can also set your own rewards at any time.
* The total prize pool for all clients of the companies we serve is USD 15,000 per month